About Me:

I like to think of myself as a creative liaison between people and products, with a passion for leveraging the intrinsic power of brands in new ways.

Professionally, I work with technology/SaaS organizations, designing comprehensive B2B experiences across the UX process, including user research, UI design, creating wireframes and rapid prototypes, contributing to and updating design systems, and more.

Resume + Skillset:

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Experience

User Research Analyst

Golden State Warriors, San Francisco, CA

Sep. 2017 - Nov. 2017

Developed user personas outlining the target state of San Francisco's Mission Bay entertainment district
Conducted field research and qualitative analysis of cutting-edge market trends involving frictionless entry and exit of sporting venues, restaurants, and offices
Reviewed and evaluated a selection of Silicon Valley startups with the goal of implementing IoT-related services into the overall user experience
Presented the comprehensive user journey to client executives, in collaboration with Fjord interaction designers

UI + Visual Designer

Google, Sunnyvale, CA

Oct. 2018 - Dec. 2018

Produced technology project artifacts, including product requirements, user journey maps, functional specs, wireframes, and responsive prototypes
Developed tool-based skills in user-centric content development, desktop and mobile design strategy, information architecture, digital branding, and marketing communications
Defined, iterated, and delivered finished website and portal designs to address client's project and stakeholder management needs

UX Design Lead

Accenture (Internal), San Francisco, CA

Oct. 2018 - Jan 2019

Led a team of researchers in designing an intra-company portal for analysts, consultants, and managers to both review and research Accenture project experiences
Owned visual design for African American Employee Resource Group marketing materials, brand imagery, and communications

UX Design Lead

Google, Sunnyvale, CA

May 2019 - August 2019

Provided cross-functional value across UX design, accessibility design/compliance, user research, and business analysis
Facilitated a web content accessibility audit for a widely-used ride hailing app, impacting over 60,000 full time employees and contractors
Proposed a profitable, recurring framework for enabling other third-party for accessibility compliance for new feature releases and software updates
Designed logos for the Real Estate & Workplace Services group, Transportation team, and Black Googler network

UX/UI Designer

LinkedIn, Sunnyvale, CA

Jan. 2020 - Present

Owned the design process in re-designing an internal business application, producing deliverables such as wireframes, interactive prototypes, and carefully-crafted visual specs
Collaborated with a global team of full-stack developers, product management and engineering partners to develop an overarching, user-centered product vision
Utilized LinkedIn's existing brand guidelines and resources to make informed design decisions

Senior Experience Designer

Salesforce.com, Los Angeles (Remote), CA

August. 2020 - Present

Defined and created UX concepts based on an understanding of the business requirements and end-user needs through up-front, end-user research
Prepared and facilitated a variety of Experience Design activities for client-facing workshops, audits, and customer/stakeholder interviews
Produced a variety of outputs such as personas, journey-maps, user flows, information architecture, prototypes, and wireframes as it pertained to business requirements and end-user needs, and validated through user testing
Communicated research findings, conceptual ideas, detailed design, and design rationale effectively both verbally and visually